POLICIES

To assist customers with transportation and scheduling, Community Storehouse is pleased to hold purchased furniture for a limited time as a courtesy.

• Standard furniture purchases will be held for up to 7 calendar days from the date of purchase at no charge.

• With prior approval, oversized purchases (including sofas, sectionals, bedroom suites, dining sets, and similar large items) may be held for up to 14 calendar days.

• After the complimentary hold period expires, a storage fee of $20 per day will be assessed until the merchandise is picked up.

• Storage fees must be paid in full before merchandise will be released.

• Items not picked up within the agreed hold period, and for which no alternative arrangements have been approved, may be considered abandoned. Community Storehouse reserves the right to resell, donate, recycle, or otherwise dispose of abandoned merchandise without refund.

• Due to limited storage space, customers are encouraged to retrieve purchases as promptly as possible.

All merchandise sold by Community Storehouse is sold AS IS.

• All sales are final.

• No returns, refunds, exchanges, or store credit will be issued.

• Customers are encouraged to carefully inspect all merchandise before completing their purchase.

• Because our inventory consists primarily of donated goods, Community Storehouse cannot guarantee the condition, functionality, lifespan, completeness, or safety of any item.

• Electrical, electronic, mechanical, and kitchen appliances may be tested when practical but are sold without warranty or guarantee.

• Community Storehouse makes no express or implied warranties, including warranties of merchantability or fitness for a particular purpose.

Community Storehouse is committed to providing a safe, respectful, and welcoming environment for every client.

Clients are expected to:

• Treat staff, volunteers, fellow clients, and visitors with courtesy and respect.

• Follow all instructions provided by staff and volunteers.

• Maintain appropriate supervision of children.

• Respect agency property and equipment.

• Use services honestly and appropriately.

Community Storehouse reserves the right to modify, suspend, or discontinue services to any individual whose conduct threatens the safety, security, or well-being of staff, volunteers, clients, or agency property.

Whenever possible, alternative community resources may be recommended.

Personal information collected during enrollment or service delivery is used solely to:

• Determine eligibility
• Coordinate services
• Maintain agency records
• Improve programs

Information is not shared except with appropriate consent or as required by law.

Community Storehouse does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, veteran status, or any other status protected by applicable law.

Community Storehouse is committed to fair, equitable, and professional employment practices.

Applicants are considered based upon qualifications, experience, organizational needs, and, where applicable, eligibility requirements associated with grant-funded positions.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected characteristic.

Hiring decisions are made with the goal of building a professional team that reflects our mission and serves the community with excellence.

All Community Storehouse vehicles are equipped with GPS tracking technology.

Vehicle location, speed, mileage, travel history, idle time, and operational data may be monitored at any time for operational, safety, maintenance, insurance, security, and accountability purposes.

Employees, volunteers, and other authorized drivers are notified that operation of a Community Storehouse vehicle constitutes acknowledgment of this monitoring.

Service animals, as defined by applicable law, are welcome throughout Community Storehouse facilities.

Pets and emotional support animals that do not qualify as service animals may be restricted from entering certain areas for health and safety reasons.

 Information submitted through Community Storehouse's website, including contact forms, volunteer inquiries, employment applications, donations, and newsletter subscriptions, is used only for the purpose for which it was provided.

Community Storehouse does not sell or share personal information with third parties except as necessary to process transactions, comply with legal obligations, or support agency operations.

Reasonable safeguards are maintained to protect personal information.